The skills and knowledge gained from this course will enable you to work in a range of positions in the community that enrich the lives of clients, this may range from offering assistance, counselling, case management and advocating for clients with complex needs to help them maintain a dignified lifestyle.
Find out more about this rewarding community service course in the tabs below.
Make a change today for a better tomorrow
Sometimes all people need is for someone to offer them assistance. Whether this is through counselling, advocating, or case management, it’s important that clients with complex needs are able to maintain a dignified lifestyle and receive the help that they need.
The CHC52015 Diploma of Community Services (Case Management) will provide you with the skills needed to do this. You will learn how to work in a range of positions in the community service industry, and will be able to pursue a career that will enrich the lives of others.
This course is interactive and supportive, with practical placements to ensure workplace experience prior to completion, and extensive trainer support from industry experts. Weekly webinars will guide you through strategies for providing a holistic approach to client wellbeing, and you’ll learn skills and knowledge that you can continue to build upon in the workplace, long after your course is over.
The CHC52015 Diploma of Community Services (Case Management) is a nationally recognised course and is the ideal option for those wishing to make a change for the better in the lives of others.
You’ll learn to:
Australis College has partnered with Western Sydney University to create an articulation agreement for the CHC52015 Diploma of Community Services. Completion of this course may result in credit into the Bachelor of Health Science (60cps), Bachelor of Social Science (80cps) and Bachelor of Community Welfare (80cps).*80cp = 35% of a full 3 year course (full 3 year course = 240cp)
You can view the agreement here. Entry agreement is subject to proficiency standards of Western Sydney University.
Investment & Payment Options
Recognition of Prior Learning (RPL)
How do I Enrol?
Over an 18 month period, students at Australis College must complete 16 units of competency for this Community Services qualification. Students will be supported throughout the course program via one-on-one Trainer support, eLearning, live and recorded web-tutorials, live chats and forums which are designed to support individual learner needs. Australis College will integrate the activities, bringing together some units that reflect real industry outcomes and processes. To obtain this qualification, you must complete the following 16 units of competency.
|Unit of Competency
||Unit of Competency Code|
|Develop workplace communication strategies||CHCCOM003|
|Respond to client language, literacy and numeracy needs||CHCLLN001|
|Assess co-existing needs||CHCCCS004|
|Establish and confirm the counselling relationship||CHCCSL001|
|Coordinate complex case requirements||CHCCSM004|
|Manage work health and safety||HLTWHS004|
|Confirm client developmental status||CHCDEV001|
|Provide advocacy and representation services||CHCADV002|
|Manage legal and ethical compliance||CHCLEG003|
|Manage and promote diversity||CHCDIV003|
|Reflect on and improve own professional practice||CHCPRP003|
|Facilitate workplace debriefing and support processes||CHCMGT005|
|Develop, facilitate and review all aspects of case management||CHCCSM005|
|Undertake case management in child protection framework||CHCCSM007|
|Analyse impacts of sociological factors on clients in community work and services||CHCDEV002|
|Develop and implement service programs||CHCCCS007|
The below images show an example timetable for the Diploma of Community Services illustrating availability of webinars and online group participation. You will always be able to access your trainer via email, Skype or over the phone if you have any questions.