Person-Centred Approach For The Workplace

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Person centred approach

Every individual we work with is different, has different requirements, needs, interests and dislikes, which is why a Person-Centred approach is so important. No matter what field you work or volunteer in your work practices should focus around the client.

Person-centred approach was identified in approaches used by psychologist Carol Rogers in the 1960’s in relation to psychotherapy and later used in the late 70’s when working with people with disabilities. The overall aim of person centred approach is “good planning leading to positive changes in people’s lives and services” (Ritchie et al, 2003).

The focus surrounds the person, this means if you are working with a person with a disability, the focus is on the person not the disability. If you are working with a client who has a mental health concern again the focus is with the person. It is about the inclusion of family, being part of a community and self-determination which provides the person power over their lives.

The principles of person centred approach are:

1.       Affording people dignity, compassion and respect

2.       Offering coordinated care, support or treatment

3.       Offering personalised care, support or treatment

4.       Supporting people to recognise and develop their own strengths and abilities to enable them to live an independent and fulfilling life

dignity compassion respect image

To put this method into action in your daily lives and in your work practices;

1.       See the person first and not the label assigned to their issue

2.       Use simple language not jargon

3.       Look for the abilities of a person and how they contribute to society rather than their limitations

4.       Strengthen the voice of the person by being and advocate

If you have any questions about the person centred approach please contact us as
Article By
Michelle Tottle
Trainer and Assessor
Faculty of Community Services and Counselling