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Thinking Leadership & Management?

Study with us.

  • Develop practical business management skills to become a future leader.
  • Discover how to manage yourself and others effectively.
  • Get formal recognition of your leadership and management skills.
  • Study to suit your lifestyle with flexible study options.
  • Gain a nationally recognised management qualification that’s respected by industry.

BSB51918 Diploma of Leadership and Management

BSB51918 Diploma of
Leadership and Management

Course Overview
Course Structure

Course Overview

Learn to lead teams and manage people via the BSB51918 Diploma of Leadership and Management!

Effective leaders and managers are like gold—hard to find, but extremely valuable. Whether they’re promoting healthy workplace relationships or implementing processes to increase performance, quality leaders and managers are critical to overall business success.

Course Outcomes

The BSB51918 Diploma of Leadership and Management will equip you with the skills you need to excel in leadership and management roles across multiple industries. Learn how to inspire a team and increase productivity create your reputation as a driven and knowledgeable leader and manager.

You will also learn to:

  • Plan and direct staff workload
  • Develop and implement operational strategies
  • Promote effective workplace relationships and team cohesion
  • Increase self and social-awareness and self-management in the workplace
  • Foster innovative work practices
  • Practice effective recruitment processes
  • Adjust performance strategies as required
  • Manage personal and work priorities effectively

Career Opportunities:

  • Team Leader
  • Business Manager
  • General Manager
  • Operations Manager
  • Customer Service Manager

Subject list for the BSB51918 Diploma of Leadership and Management

There are 12 units of competency delivered across three stages.

You will be supported throughout the course program via regular Trainer support, online eLearning, live and recorded web-tutorials, live chats and forums which are aimed at supporting individual learner needs.

Unit of Competency
Unit of Competency Code
Stage One
Manage personal work priorities and professional development BSBWOR501
Manage quality customer service BSBCUS501
Manage operational plan BSBMGT517
Stage Two
Develop a workplace learning environment BSBLED501
Manage meetings BSBADM502
Develop and use emotional intelligence BSBLDR511
Communicate with influence BSBLDR513
Stage Three
Lead and manage effective workplace relationships BSBLDR502
Lead and manage team effectiveness BSBWOR502
Manage recruitment, selection and induction processes BSBHRM506
Manage people performance BSBMGT502
Facilitate continuous improvement BSBMGT516

Assessment methods

As you progress through the units there will be opportunities for you to test your own learning by completing a number of general questions and activities, such as Multiple Choice and Short Answer Questions, Projects, Case Studies, Practical Tasks and Observations. At the end of each unit, you will be formally assessed by your Assessor.

All written and recorded evidence requirements are to be uploaded to the Australis College online portal. This evidence will form part of your competency assessment. As such, online study is a key element of the Australis training methodology, therefore you will need to have regular access to both a computer and the Internet whilst at the same time have a sound level of experience using computers and computer applications including the Internet.

Where this provides you challenges please discuss this with your course consultant.

Blended Learning

Blended Learning combines the flexibility of online learning with the practical support of face-to-face (only available for certain courses), or live training via web tutorials, online forums and interactive e-learning.

Find Out More

Course Overview Course Overview

Course Overview

Learn to lead teams and manage people via the BSB51918 Diploma of Leadership and Management!

Effective leaders and managers are like gold—hard to find, but extremely valuable. Whether they’re promoting healthy workplace relationships or implementing processes to increase performance, quality leaders and managers are critical to overall business success.

Course Outcomes

The BSB51918 Diploma of Leadership and Management will equip you with the skills you need to excel in leadership and management roles across multiple industries. Learn how to inspire a team and increase productivity create your reputation as a driven and knowledgeable leader and manager.

You will also learn to:

  • Plan and direct staff workload
  • Develop and implement operational strategies
  • Promote effective workplace relationships and team cohesion
  • Increase self and social-awareness and self-management in the workplace
  • Foster innovative work practices
  • Practice effective recruitment processes
  • Adjust performance strategies as required
  • Manage personal and work priorities effectively

Career Opportunities:

  • Team Leader
  • Business Manager
  • General Manager
  • Operations Manager
  • Customer Service Manager

Course Structure Course Structure

Subject list for the BSB51918 Diploma of Leadership and Management

There are 12 units of competency delivered across three stages.

You will be supported throughout the course program via regular Trainer support, online eLearning, live and recorded web-tutorials, live chats and forums which are aimed at supporting individual learner needs.

Unit of Competency
Unit of Competency Code
Stage One
Manage personal work priorities and professional development BSBWOR501
Manage quality customer service BSBCUS501
Manage operational plan BSBMGT517
Stage Two
Develop a workplace learning environment BSBLED501
Manage meetings BSBADM502
Develop and use emotional intelligence BSBLDR511
Communicate with influence BSBLDR513
Stage Three
Lead and manage effective workplace relationships BSBLDR502
Lead and manage team effectiveness BSBWOR502
Manage recruitment, selection and induction processes BSBHRM506
Manage people performance BSBMGT502
Facilitate continuous improvement BSBMGT516

Assessment methods

As you progress through the units there will be opportunities for you to test your own learning by completing a number of general questions and activities, such as Multiple Choice and Short Answer Questions, Projects, Case Studies, Practical Tasks and Observations. At the end of each unit, you will be formally assessed by your Assessor.

All written and recorded evidence requirements are to be uploaded to the Australis College online portal. This evidence will form part of your competency assessment. As such, online study is a key element of the Australis training methodology, therefore you will need to have regular access to both a computer and the Internet whilst at the same time have a sound level of experience using computers and computer applications including the Internet.

Where this provides you challenges please discuss this with your course consultant.

Follow our easy online application process.

Get Started Now! Get Started Now!

Enter your details and one of our friendly course consultants will be in touch.

Ask a Question Ask a Question