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Thinking Community Services?

Study with us.

  • Enrich your life and the lives of others through learning community services.
  • Discover practical community services strategies and case management.
  • Develop a connection with trainers that have real community services experience.
  • Study to suit your lifestyle with our flexible, practical study options.
  • Gain a nationally recognised community services qualification that’s respected by industry.

 

CHC42015 Certificate IV in Community Services

CHC42015 Certificate IV in
Community Services

Get the skills and confidence to work in the rewarding community services sector.

The skills and knowledge gained from this course will enable you to work in a range of positions in the community that enrich the lives of clients, this may range from offering assistance, counselling, case management and advocating for clients with complex needs to help them maintain a dignified lifestyle.

Find out more about this rewarding community service course in the tabs below.

Course Overview
Course Structure
Study & Assessment

Overview

Choose a career that fulfils you. Enrol today and start giving back to the community!

The CHC42015 Certificate IV in Community Services will provide you with the skills of a community service worker who designs and delivers person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.

At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, casework or case management contexts.

You’ll learn to:

  • Respond to client language, literacy and numeracy needs
  • Work legally and ethically
  • Confirm client development status
  • Facilitate the interests and rights of clients
  • Provide advocacy and representation services
  • Develop and maintain industry networks and collaborative partnerships
  • Use communication to build relationships
  • Develop, facilitate and review all aspects of case management
  • Work with diverse people
  • Manage and promote diversity

Career Opportunities:

  • Caseworker
  • Community services worker
  • Community support worker
  • Domestic violence worker
  • Early intervention homelessness worker
  • Family support worker
  • Health education officer
  • Outreach officer
  • Welfare support worker

Subject list for CHC42015 Certificate IV in Community Services

Over a 12 month period, students at Australis College must complete 15 units of competency for this Community Services qualification. Students will be supported throughout the course program via one-on-one Trainer support, eLearning, live and recorded web-tutorials, live chats and forums which are designed to help individual learner needs. Australis College will integrate the activities, bringing together some units that reflect real industry outcomes and processes. To obtain this qualification, you must complete the following 15 units of competency.

Unit of Competency
Unit of Competency Code
Respond to client language, literacy and numeracy needs CHCLLN001
Work legally and ethically CHCLEG001
Confirm client development status CHCDEV001
Facilitate the interests and rights of clients CHCADV001
Provide advocacy and representation services CHCADV002
Assess co-existing needs CHCCCS004
Develop and maintain networks and collaborative partnerships CHCPRP001
Use communication to build relationships CHCCOM002
Maintain work health and safety HLTWHS003
Manage work health and safety HLTWHS004
Develop, facilitate and review all aspects of case management CHCCSM005
Facilitate workplace debriefing and support processes CHCMGT005
Work with diverse people CHCDIV001
Manage and promote diversity CHCDIV003
Reflect on and improve own professional practice CHCPRP003

Premium Support

Our premium level of support offers you as much or as little support as you require. This gives you the ability to customise your learning journey.

Find Out More

Blended Learning

Blended Learning combines the flexibility of online learning with the practical support of face-to-face (only available for certain courses), or live training via web tutorials, online forums and interactive e-learning.

Find Out More

Recognition of Prior Learning

Get credit for your existing experience. RPL (Recognition of Prior Learning) recognises the skills and knowledge you’ve gained through work and life experiences and maps the evidence of these against the criteria for individual units of competency.

Find Out More

The below images show an example timetable for the Certificate IV in Community Services illustrating the availability of webinars and online group participation. You will always be able to access your trainer via email, Skype or over the phone if you have any questions.

Monday
1-2pm Online Training
Strong communities strategies: Learning from failure
8am
10am
Noon
2pm
4pm
6pm
9-11am Live Chat
Open questions

 

Tuesday

2-3pm Online Training
Welcome to our new students
8am
10am
Noon
2pm
4pm
6pm
10-11am Online Training
Case study practical: Complexity of clients
3-5pm Live Chat
Open questions

 

Wednesday
1-2pm Online Training
Meetings
8am
10am
Noon
2pm
4pm
6pm
9-11am Live Chat
Open questions

 

Thursday
1-3pm Live Chat
Open questions
8am
10am
Noon
2pm
4pm
6pm
10-11am Online Training
Discussing placement
3-4pm Online Training
Welcome to new students

Friday

Friday
1-2pm Online Training
Assessment questions
8am
10am
Noon
2pm
4pm
6pm
9-11am Live Chat
Open questions

Get the skills and confidence to work in the rewarding community services sector.

The skills and knowledge gained from this course will enable you to work in a range of positions in the community that enrich the lives of clients, this may range from offering assistance, counselling, case management and advocating for clients with complex needs to help them maintain a dignified lifestyle.

Find out more about this rewarding community service course in the tabs below.

Course Overview Course Overview

Overview

Choose a career that fulfils you. Enrol today and start giving back to the community!

The CHC42015 Certificate IV in Community Services will provide you with the skills of a community service worker who designs and delivers person-centred services to individuals and groups. Workers may provide support, advocacy or interventions to individual clients, groups or communities across a range of services.

At this level, workers may be autonomous with limited responsibility within established parameters and may be required to supervise and lead other workers in projects or teams. Work may take place in a range of community service, casework or case management contexts.

You’ll learn to:

  • Respond to client language, literacy and numeracy needs
  • Work legally and ethically
  • Confirm client development status
  • Facilitate the interests and rights of clients
  • Provide advocacy and representation services
  • Develop and maintain industry networks and collaborative partnerships
  • Use communication to build relationships
  • Develop, facilitate and review all aspects of case management
  • Work with diverse people
  • Manage and promote diversity

Career Opportunities:

  • Caseworker
  • Community services worker
  • Community support worker
  • Domestic violence worker
  • Early intervention homelessness worker
  • Family support worker
  • Health education officer
  • Outreach officer
  • Welfare support worker

Course Structure Course Structure

Subject list for CHC42015 Certificate IV in Community Services

Over a 12 month period, students at Australis College must complete 15 units of competency for this Community Services qualification. Students will be supported throughout the course program via one-on-one Trainer support, eLearning, live and recorded web-tutorials, live chats and forums which are designed to help individual learner needs. Australis College will integrate the activities, bringing together some units that reflect real industry outcomes and processes. To obtain this qualification, you must complete the following 15 units of competency.

Unit of Competency
Unit of Competency Code
Respond to client language, literacy and numeracy needs CHCLLN001
Work legally and ethically CHCLEG001
Confirm client development status CHCDEV001
Facilitate the interests and rights of clients CHCADV001
Provide advocacy and representation services CHCADV002
Assess co-existing needs CHCCCS004
Develop and maintain networks and collaborative partnerships CHCPRP001
Use communication to build relationships CHCCOM002
Maintain work health and safety HLTWHS003
Manage work health and safety HLTWHS004
Develop, facilitate and review all aspects of case management CHCCSM005
Facilitate workplace debriefing and support processes CHCMGT005
Work with diverse people CHCDIV001
Manage and promote diversity CHCDIV003
Reflect on and improve own professional practice CHCPRP003
Study & Assessment Study & Assessment

Premium Support

Our premium level of support offers you as much or as little support as you require. This gives you the ability to customise your learning journey.

Find Out More

Blended Learning

Blended Learning combines the flexibility of online learning with the practical support of face-to-face (only available for certain courses), or live training via web tutorials, online forums and interactive e-learning.

Find Out More

Recognition of Prior Learning

Get credit for your existing experience. RPL (Recognition of Prior Learning) recognises the skills and knowledge you’ve gained through work and life experiences and maps the evidence of these against the criteria for individual units of competency.

Find Out More

Follow our easy online application process.

Get Started Now! Get Started Now!

Enter your details and one of our friendly course consultants will be in touch.

Ask a Question Ask a Question