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Thinking Community Services?

Study with us.

  • Enrich your life and the lives of others through learning community services.
  • Discover practical community services strategies and case management.
  • Develop a connection with trainers that have real community services experience.
  • Study to suit your lifestyle with our flexible practical study options.
  • Gain a nationally recognised community services qualification that’s respected by industry.

CHC52015 Diploma of Community Services
Case Management

CHC52015 Diploma of
Community Services
Case Management

Get the skills and confidence to work in the rewarding community services sector.

The skills and knowledge gained from this course will enable you to work in a range of positions in the community that enrich the lives of clients, this may range from offering assistance, counselling, case management and advocating for clients with complex needs to help them maintain a dignified lifestyle.

Find out more about this rewarding community service course in the tabs below.

Course Overview
Course Structure
Study & Assessment
Example Schedule

Overview

Make a change today for a better tomorrow

Sometimes all people need is for someone to offer them assistance. Whether this is through counselling, advocating, or case management, it’s important that clients with complex needs are able to maintain a dignified lifestyle and receive the help that they need.

The CHC52015 Diploma of Community Services (Case Management) will provide you with the skills needed to do this. You will learn how to work in a range of positions in the community service industry, and will be able to pursue a career that will enrich the lives of others.

This course is interactive and supportive, with practical placements to ensure workplace experience prior to completion, and extensive trainer support from industry experts. Weekly webinars will guide you through strategies for providing a holistic approach to client wellbeing, and you’ll learn skills and knowledge that you can continue to build upon in the workplace, long after your course is over.

The CHC52015 Diploma of Community Services (Case Management) is a nationally recognised course and is the ideal option for those wishing to make a change for the better in the lives of others.

You’ll learn to:

  • Communicate effectively
  • Employ counselling techniques
  • Advocate on the behalf of clients
  • Work one-on-one and in small groups
  • Apply all aspects of case management (complex assessment and referral)
  • Implement community development strategies
  • Understand the impact of sociological factors on clients

Career Opportunities:

  • Case Manager
  • Community Support Worker
  • Children’s Service Worker
  • Disability Support Worker
  • Youth Worker
  • Family Support Officer

Articulation

Australis College has partnered with Western Sydney University to create an articulation agreement for the CHC52015 Diploma of Community Services. Completion of this course may result in credit into the Bachelor of Health Science (60cps), Bachelor of Social Science (80cps) and Bachelor of Community Welfare (80cps).*80cp = 35% of a full 3 year course (full 3 year course = 240cp)
You can view the agreement here. Entry agreement is subject to proficiency standards of Western Sydney University.

 

 

 

Subject list for CHC52015 Diploma of Community Services

Over an 18 month period, students at Australis College must complete 16 units of competency for this Community Services qualification. Students will be supported throughout the course program via one-on-one Trainer support, eLearning, live and recorded web-tutorials, live chats and forums which are designed to support individual learner needs. Australis College will integrate the activities, bringing together some units that reflect real industry outcomes and processes. To obtain this qualification, you must complete the following 16 units of competency.

Unit of Competency
Unit of Competency Code
Stage One
Develop workplace communication strategies CHCCOM003
Respond to client language, literacy and numeracy needs CHCLLN001
Assess co-existing needs CHCCCS004
Stage Two
Establish and confirm the counselling relationship CHCCSL001
Coordinate complex case requirements CHCCSM004
Manage work health and safety HLTWHS004
Confirm client developmental status CHCDEV001
Provide advocacy and representation services CHCADV002
Manage legal and ethical compliance CHCLEG003
Manage and promote diversity CHCDIV003
Stage Three
Reflect on and improve own professional practice CHCPRP003
Facilitate workplace debriefing and support processes CHCMGT005
Develop, facilitate and review all aspects of case management CHCCSM005
Undertake case management in child protection framework CHCCSM007
Analyse impacts of sociological factors on clients in community work and services CHCDEV002
Develop and implement service programs CHCCCS007

 

 

Blended Learning

Blended Learning combines the flexibility of online learning with the practical support of face-to-face (only available for certain courses), or live training via web tutorials, online forums and interactive e-learning.

Find Out More

Recognition of Prior Learning

Get credit for your existing experience. RPL (Recognition of Prior Learning) recognises the skills and knowledge you’ve gained through work and life experiences and maps the evidence of these against the criteria for individual units of competency.

Find Out More

The below images show an example timetable for the Diploma of Community Services illustrating availability of webinars and online group participation. You will always be able to access your trainer via email, Skype or over the phone if you have any questions.

 

Monday
1-2pm Online Training
Strong communities strategies: Learning from failure
8am
10am
Noon
2pm
4pm
6pm
9-11am Live Chat
Open questions

 

Tuesday
2-3pm Online Training
Welcome to our new students
8am
10am
Noon
2pm
4pm
6pm
10-11am Online Training
Case study practical: Complexity of clients
3-5pm Live Chat
Open questions

 

Wednesday
1-2pm Online Training
Meetings
8am
10am
Noon
2pm
4pm
6pm
9-11am Live Chat
Open questions

 

Thursday
1-3pm Live Chat
Open questions
8am
10am
Noon
2pm
4pm
6pm
10-11am Online Training
Discussing placement
3-4pm Online Training
Welcome to new students

Friday

Friday
1-2pm Online Training
Assessment questions
8am
10am
Noon
2pm
4pm
6pm
9-11am Live Chat
Open questions

Get the skills and confidence to work in the rewarding community services sector.

The skills and knowledge gained from this course will enable you to work in a range of positions in the community that enrich the lives of clients, this may range from offering assistance, counselling, case management and advocating for clients with complex needs to help them maintain a dignified lifestyle.

Find out more about this rewarding community service course in the tabs below.

Course Overview Course Overview

Overview

Make a change today for a better tomorrow

Sometimes all people need is for someone to offer them assistance. Whether this is through counselling, advocating, or case management, it’s important that clients with complex needs are able to maintain a dignified lifestyle and receive the help that they need.

The CHC52015 Diploma of Community Services (Case Management) will provide you with the skills needed to do this. You will learn how to work in a range of positions in the community service industry, and will be able to pursue a career that will enrich the lives of others.

This course is interactive and supportive, with practical placements to ensure workplace experience prior to completion, and extensive trainer support from industry experts. Weekly webinars will guide you through strategies for providing a holistic approach to client wellbeing, and you’ll learn skills and knowledge that you can continue to build upon in the workplace, long after your course is over.

The CHC52015 Diploma of Community Services (Case Management) is a nationally recognised course and is the ideal option for those wishing to make a change for the better in the lives of others.

You’ll learn to:

  • Communicate effectively
  • Employ counselling techniques
  • Advocate on the behalf of clients
  • Work one-on-one and in small groups
  • Apply all aspects of case management (complex assessment and referral)
  • Implement community development strategies
  • Understand the impact of sociological factors on clients

Career Opportunities:

  • Case Manager
  • Community Support Worker
  • Children’s Service Worker
  • Disability Support Worker
  • Youth Worker
  • Family Support Officer

Articulation

Australis College has partnered with Western Sydney University to create an articulation agreement for the CHC52015 Diploma of Community Services. Completion of this course may result in credit into the Bachelor of Health Science (60cps), Bachelor of Social Science (80cps) and Bachelor of Community Welfare (80cps).*80cp = 35% of a full 3 year course (full 3 year course = 240cp)
You can view the agreement here. Entry agreement is subject to proficiency standards of Western Sydney University.

 

 

 

Course Structure Course Structure

Subject list for CHC52015 Diploma of Community Services

Over an 18 month period, students at Australis College must complete 16 units of competency for this Community Services qualification. Students will be supported throughout the course program via one-on-one Trainer support, eLearning, live and recorded web-tutorials, live chats and forums which are designed to support individual learner needs. Australis College will integrate the activities, bringing together some units that reflect real industry outcomes and processes. To obtain this qualification, you must complete the following 16 units of competency.

Unit of Competency
Unit of Competency Code
Stage One
Develop workplace communication strategies CHCCOM003
Respond to client language, literacy and numeracy needs CHCLLN001
Assess co-existing needs CHCCCS004
Stage Two
Establish and confirm the counselling relationship CHCCSL001
Coordinate complex case requirements CHCCSM004
Manage work health and safety HLTWHS004
Confirm client developmental status CHCDEV001
Provide advocacy and representation services CHCADV002
Manage legal and ethical compliance CHCLEG003
Manage and promote diversity CHCDIV003
Stage Three
Reflect on and improve own professional practice CHCPRP003
Facilitate workplace debriefing and support processes CHCMGT005
Develop, facilitate and review all aspects of case management CHCCSM005
Undertake case management in child protection framework CHCCSM007
Analyse impacts of sociological factors on clients in community work and services CHCDEV002
Develop and implement service programs CHCCCS007

 

 

Study & Assessment Study & Assessment

Blended Learning

Blended Learning combines the flexibility of online learning with the practical support of face-to-face (only available for certain courses), or live training via web tutorials, online forums and interactive e-learning.

Find Out More

Recognition of Prior Learning

Get credit for your existing experience. RPL (Recognition of Prior Learning) recognises the skills and knowledge you’ve gained through work and life experiences and maps the evidence of these against the criteria for individual units of competency.

Find Out More

Follow our easy online application process.

Get Started Now! Get Started Now!

Enter your details and one of our friendly course consultants will be in touch.

Ask a Question Ask a Question