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Thinking Community Services?

Study with us.

  • Enrich your life and also the lives of others through learning community services.
  • Discover practical and especially relevant community services strategies and case management.
  • Develop a connection with trainers that also have real-life community services experience.
  • Study to suit your lifestyle with our flexible and practical study options.
  • Gain a nationally recognised community services qualification that’s respected by industry.

CHC52015 Diploma of Community Services
Case Management

CHC52015 Diploma of
Community Services
Case Management

Get the skills and confidence to work in the rewarding community services sector by obtaining the CHC52015 Diploma of Community Services.

The skills and knowledge gained from this course will enable you to work in a range of positions in the community that enrich the lives of clients, this may range from offering assistance, counselling, case management and advocating for clients with complex needs to help them maintain a dignified lifestyle.

Find out more about this rewarding community service course in the tabs below.

Course Overview
Course Structure
Study & Assessment
Example Schedule

Overview – CHC52015 Diploma of Community Services

Make a change today for a better tomorrow through the CHC52015 Diploma of Community Services.

Sometimes all people need is for someone to assist them as much as possible. Whether this is through counselling, advocating, or case management, it’s important that clients with complex needs can maintain a dignified lifestyle and therefore receive the help that they need.

By completing the CHC52015 Diploma of Community Services, specialising in Case Management you will learn how to work in a range of positions in the community service industry while at the same time be able to pursue a career that will enrich the lives of others.

Course Outcomes

This course is interactive and supportive and includes practical placement so you obtain work experience before completion. It also includes extensive trainer support from industry experts to help you achieve your goal of completing.

Weekly webinars will guide you through the strategies needed to provide a holistic approach to client well-being, and you’ll therefore learn the skills and knowledge needed to continue to build upon while in the workplace, long after your course is over.

The CHC52015 Diploma of Community Services, specialising in Case Management is a nationally recognised course, therefore, is ideal for anyone wanting to make a change for the better in the lives of others.

In the Community Services Course you’ll also learn to:

  • Communicate effectively
  • Employ counselling techniques
  • Advocate on behalf of clients
  • Work either one-on-one or in small groups
  • Apply all aspects of case management (complex assessment and referral)
  • Implement community development strategies
  • Understand the impact of sociological and mental health factors on clients

Community Services Career Opportunities:

The Community Services industry is one of the fastest growing sectors in Australia with an estimate of over 50,000 new jobs to be created by within the industry by 2020. There are also many job options in the community services sector. For more information about some of these and more you can read our articles “Support and Lead Colleagues in Case Management Practice“, “Want to Start a Career in Community Services?” or “Working in the Community Services sector- the diversity of roles“.

  • Case Manager
  • Community Support Worker
  • Children’s Service Worker
  • Disability Support Worker
  • Youth Worker
  • Family Support Officer

Community Services Qualification Pathways

By completing the CHC42015 Certificate IV in Community Service Course you will have the option of continuing on to complete the CHC52015 Diploma of Community Services course through Australis.

There are a number of common units of competency that are shared between the CHC42015 Certificate IV in Community Service and the Diploma, which ultimately means that you may only have a handful of extra units to complete to obtain the CHC52015 Diploma of Community Services qualification.

University Articulation

Australis College has also partnered with Western Sydney University to create an articulation agreement for the CHC52015 Diploma of Community Services. Completion of this course will, therefore, result in you receiving credit into the Bachelor of Health Science (60cps), Bachelor of Social Science (80cps) and Bachelor of Community Welfare (80cps).*80cp = as much as 35% of a full 3 year course (full 3 year course = 240cp). You can view the agreement here. Entry is therefore subject to the proficiency standards of Western Sydney University.

 

 

 

Subject list for CHC52015 Diploma of Community Services

Over an 18 full time or 24 month part time period, students at Australis College must complete 16 units of competency in addition to placement to obtain their Community Services qualification. Students will be supported throughout the course via regular Trainer support, eLearning, live and recorded web-tutorials, live chats and also forums which are designed to support individual learner needs.

Australis College also integrates the activities while bringing together some units that reflect real industry outcomes and processes. As a result, to obtain this qualification, you must therefore successfully complete the following 16 units of competency:

Unit of Competency

Unit of Competency Code

Stage One
Respond to client language, literacy and numeracy needs CHCLLN001
Develop, facilitate and review all aspects of case management CHCCSM005
Assess co-existing needs CHCCCS004
Coordinate complex case requirements CHCCSM004
Develop workplace communication strategies CHCCOM003
Stage Two
Manage work health and safety HLTWHS004
Establish and confirm the counselling relationship CHCCSL001
Provide advocacy and representation services CHCADV002
Manage legal and ethical compliance CHCLEG003
Promote Aboriginal and/or Torres Strait Islander cultural safety CHCDIV002
Stage Three
Manage and promote diversity CHCDIV003
Analyse impacts of sociological factors on clients in community work and services CHCDEV002
Develop and implement service programs CHCCCS007
Provide case management supervision CHCCSM006
Facilitate workplace debriefing and support processes CHCMGT005
Reflect on and improve own professional practice CHCPRP003

Assessment Only Fees

To obtain this qualification via the Assessment Only method, you will be required to complete 16 Subjects, which cover the 16 Units of Competency within the CHC52015 Diploma of Community Services.  The table below outlines the fees associated for each Subject and the Units of Competency that the Subject covers.

Diploma of Community Services Assessment Fees

 

Blended Learning

Blended Learning combines the flexibility of online learning with the practical support of face-to-face (only available for certain courses), or live training via web tutorials, online forums and interactive e-learning.

Find Out More

Recognition of Prior Learning

Get credit for your existing experience. RPL (Recognition of Prior Learning) recognises the skills and knowledge you’ve gained through work and life experiences and maps the evidence of these against the criteria for individual units of competency.

Find Out More

The below images show an example timetable for the CHC52015 Diploma of Community Services, therefore, illustrating the availability of webinars and online group participation. You will also always be able to access your trainer via email, Skype or over the phone if you have any questions.

 

Monday
1-2pm Online Training
Strong communities strategies: Learning from failure
8am
10am
Noon
2pm
4pm
6pm
9-11am Live Chat
Relevant Open Questions

 

Tuesday
2-3pm Online Training
Welcome to our new students
8am
10am
Noon
2pm
4pm
6pm
10-11am Online Training
Case study practical: Complexity of clients
3-5pm Live Chat
Relevant Open Questions

 

Wednesday
1-2pm Online Training
Meetings
8am
10am
Noon
2pm
4pm
6pm

9-11am Live Chat

Relevant Open Questions

 

 

Thursday
1-3pm Live Chat
Relevant Open Questions
8am
10am
Noon
2pm
4pm
6pm
10-11am Online Training
Discussing placement
3-4pm Online Training
Welcome to new students

Friday

Friday
1-2pm Online Training
Assessment questions
8am
10am
Noon
2pm
4pm
6pm
9-11am Live Chat
Open questions

Get the skills and confidence to work in the rewarding community services sector by obtaining the CHC52015 Diploma of Community Services.

The skills and knowledge gained from this course will enable you to work in a range of positions in the community that enrich the lives of clients, this may range from offering assistance, counselling, case management and advocating for clients with complex needs to help them maintain a dignified lifestyle.

Find out more about this rewarding community service course in the tabs below.

Course Overview Course Overview

Overview – CHC52015 Diploma of Community Services

Make a change today for a better tomorrow through the CHC52015 Diploma of Community Services.

Sometimes all people need is for someone to assist them as much as possible. Whether this is through counselling, advocating, or case management, it’s important that clients with complex needs can maintain a dignified lifestyle and therefore receive the help that they need.

By completing the CHC52015 Diploma of Community Services, specialising in Case Management you will learn how to work in a range of positions in the community service industry while at the same time be able to pursue a career that will enrich the lives of others.

Course Outcomes

This course is interactive and supportive and includes practical placement so you obtain work experience before completion. It also includes extensive trainer support from industry experts to help you achieve your goal of completing.

Weekly webinars will guide you through the strategies needed to provide a holistic approach to client well-being, and you’ll therefore learn the skills and knowledge needed to continue to build upon while in the workplace, long after your course is over.

The CHC52015 Diploma of Community Services, specialising in Case Management is a nationally recognised course, therefore, is ideal for anyone wanting to make a change for the better in the lives of others.

In the Community Services Course you’ll also learn to:

  • Communicate effectively
  • Employ counselling techniques
  • Advocate on behalf of clients
  • Work either one-on-one or in small groups
  • Apply all aspects of case management (complex assessment and referral)
  • Implement community development strategies
  • Understand the impact of sociological and mental health factors on clients

Community Services Career Opportunities:

The Community Services industry is one of the fastest growing sectors in Australia with an estimate of over 50,000 new jobs to be created by within the industry by 2020. There are also many job options in the community services sector. For more information about some of these and more you can read our articles “Support and Lead Colleagues in Case Management Practice“, “Want to Start a Career in Community Services?” or “Working in the Community Services sector- the diversity of roles“.

  • Case Manager
  • Community Support Worker
  • Children’s Service Worker
  • Disability Support Worker
  • Youth Worker
  • Family Support Officer

Community Services Qualification Pathways

By completing the CHC42015 Certificate IV in Community Service Course you will have the option of continuing on to complete the CHC52015 Diploma of Community Services course through Australis.

There are a number of common units of competency that are shared between the CHC42015 Certificate IV in Community Service and the Diploma, which ultimately means that you may only have a handful of extra units to complete to obtain the CHC52015 Diploma of Community Services qualification.

University Articulation

Australis College has also partnered with Western Sydney University to create an articulation agreement for the CHC52015 Diploma of Community Services. Completion of this course will, therefore, result in you receiving credit into the Bachelor of Health Science (60cps), Bachelor of Social Science (80cps) and Bachelor of Community Welfare (80cps).*80cp = as much as 35% of a full 3 year course (full 3 year course = 240cp). You can view the agreement here. Entry is therefore subject to the proficiency standards of Western Sydney University.

 

 

 

Course Structure Course Structure

Subject list for CHC52015 Diploma of Community Services

Over an 18 full time or 24 month part time period, students at Australis College must complete 16 units of competency in addition to placement to obtain their Community Services qualification. Students will be supported throughout the course via regular Trainer support, eLearning, live and recorded web-tutorials, live chats and also forums which are designed to support individual learner needs.

Australis College also integrates the activities while bringing together some units that reflect real industry outcomes and processes. As a result, to obtain this qualification, you must therefore successfully complete the following 16 units of competency:

Unit of Competency

Unit of Competency Code

Stage One
Respond to client language, literacy and numeracy needs CHCLLN001
Develop, facilitate and review all aspects of case management CHCCSM005
Assess co-existing needs CHCCCS004
Coordinate complex case requirements CHCCSM004
Develop workplace communication strategies CHCCOM003
Stage Two
Manage work health and safety HLTWHS004
Establish and confirm the counselling relationship CHCCSL001
Provide advocacy and representation services CHCADV002
Manage legal and ethical compliance CHCLEG003
Promote Aboriginal and/or Torres Strait Islander cultural safety CHCDIV002
Stage Three
Manage and promote diversity CHCDIV003
Analyse impacts of sociological factors on clients in community work and services CHCDEV002
Develop and implement service programs CHCCCS007
Provide case management supervision CHCCSM006
Facilitate workplace debriefing and support processes CHCMGT005
Reflect on and improve own professional practice CHCPRP003

Assessment Only Fees

To obtain this qualification via the Assessment Only method, you will be required to complete 16 Subjects, which cover the 16 Units of Competency within the CHC52015 Diploma of Community Services.  The table below outlines the fees associated for each Subject and the Units of Competency that the Subject covers.

Diploma of Community Services Assessment Fees

 

Study & Assessment Study & Assessment

Blended Learning

Blended Learning combines the flexibility of online learning with the practical support of face-to-face (only available for certain courses), or live training via web tutorials, online forums and interactive e-learning.

Find Out More

Recognition of Prior Learning

Get credit for your existing experience. RPL (Recognition of Prior Learning) recognises the skills and knowledge you’ve gained through work and life experiences and maps the evidence of these against the criteria for individual units of competency.

Find Out More

Follow our easy online application process.

Get Started Now! Get Started Now!

Enter your details and one of our friendly course consultants will be in touch.

Ask a Question Ask a Question