The skills and knowledge gained from this course will enable you to work in a range of positions in the community that enrich the lives of clients, this may range from offering assistance, counselling, case management and advocating for clients with complex needs to help them maintain a dignified lifestyle.
Find out more about this rewarding community service course in the tabs below.
Make a change today for a better tomorrow through the Diploma of Community Services.
Sometimes all people need is for someone to assist them as much as possible. Whether this is through counselling, advocating, or case management, it’s important that clients with complex needs can maintain a dignified lifestyle and therefore receive the help that they need.
The CHC52015 Diploma of Community Services (Case Management) will therefore provide you with the skills needed to do this. You will learn how to work in a range of positions in the community service industry while at the same time be able to pursue a career that will enrich the lives of others.
This course is interactive and supportive and includes practical placement so you obtain work experience before completion. It also includes extensive trainer support from industry experts to help you achieve your goal of completing.
Weekly webinars will guide you through the strategies needed to provide a holistic approach to client well-being, and you’ll therefore learn the skills and knowledge needed continue to build upon while in the workplace, long after your course is over.
The CHC52015 Diploma of Community Services (Case Management) is a nationally recognised course, therefore, is ideal for anyone wanting to make a change for the better in the lives of others.
The Community Services industry is one of the fastest growing sectors in Australis with an estimate of over 50,000 new jobs to be created by within the industry by 2020. There are many job options in the community services sector, for more information about some of these you can read our articles “Want to Start a Career in Community Services?” or “Working in the Community Services sector- the diversity of roles”
By completing the Certificate IV in Community Service Course you will have the option of continuing on to complete the Diploma of Community Services course through Australis.
There are a number of common units of competency that are shared between the Certificate IV in Community Services and the Diploma, which ultimately means that you may only have a handful of extra units to complete to obtain the Diploma of Community Services qualification.
Australis College has also partnered with Western Sydney University to create an articulation agreement for the CHC52015 Diploma of Community Services. Completion of this course will, therefore, result in you receiving credit into the Bachelor of Health Science (60cps), Bachelor of Social Science (80cps) and Bachelor of Community Welfare (80cps).*80cp = as much as 35% of a full 3 year course (full 3 year course = 240cp). You can view the agreement here. Entry is therefore subject to the proficiency standards of Western Sydney University.
Investment & Payment Options
Recognition of Prior Learning (RPL)
How do I Enrol?
Over an 18 month period, students at Australis College must complete 16 units of competency in addition to placement to obtain their Community Services qualification. Students will be supported throughout the course via one-on-one Trainer support, eLearning, live and recorded web-tutorials, live chats and also forums which are designed to support individual learner needs.
Australis College also integrates the activities while bringing together some units that reflect real industry outcomes and processes. As a result, to obtain this qualification, you must therefore successfully complete the following 16 units of competency:
Unit of Competency
Unit of Competency Code
|Develop workplace communication strategies||CHCCOM003|
|Respond to client language, literacy and numeracy needs||CHCLLN001|
|Assess co-existing needs||CHCCCS004|
|Establish and confirm the counselling relationship||CHCCSL001|
|Coordinate complex case requirements||CHCCSM004|
|Manage work health and safety||HLTWHS004|
|Confirm client developmental status||CHCDEV001|
|Provide advocacy and representation services||CHCADV002|
|Manage legal and ethical compliance||CHCLEG003|
|Manage and promote diversity||CHCDIV003|
|Reflect on and improve own professional practice||CHCPRP003|
|Facilitate workplace debriefing and support processes||CHCMGT005|
|Develop, facilitate and review all aspects of case management||CHCCSM005|
|Undertake case management in child protection framework||CHCCSM007|
|Analyse impacts of sociological factors on clients in community work and services||CHCDEV002|
|Develop and implement service programs||CHCCCS007|
The below images show an example timetable for the Diploma of Community Services therefore illustrating the availability of webinars and online group participation. You will also always be able to access your trainer via email, Skype or over the phone if you have any questions.