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Thinking Community Services?

Study with us.

  • Enrich your life and the lives of others by stydying community services.
  • Discover practical and relevant strategies and case management skills.
  • Learn from Australian Industry experienced trainers with real world knowledge.
  • Study to suit your lifestyle with our flexible and practical study options.
  • Gain a nationally recognised community services qualification respected by industry.

CHC52015 Diploma of Community Services
Case Management

CHC52015 Diploma of
Community Services
Case Management

Gain the skills, knoweldge and confidence to succeed in the rewarding Community Services industry.

The skills and knowledge gained from this course will enable you to work in a range of positions to help enrich the lives of clients. This may range from offering assistance, counselling and case management through to advocating for clients with complex needs to help them maintain a dignified lifestyle.

Find out more about this rewarding qualification in the tabs below.

Course Overview
Course Structure
Study & Assessment
Example Schedule

Overview – CHC52015 Diploma of Community Services

Make a change today for a better tomorrow through the CHC52015 Diploma of Community Services.

Sometimes all people need is a little bit of assistance and belief from others. Whether this is through counselling, advocating, or case management, you can help clients with complex needs to maintain a dignified lifestyle and receive the help they may need.

By completing this qualification, specialising in Case Management, you will learn how to work in a range of positions in the community service industry while at the same time pursue a career that will enrich both your life and the lives of others.

Course Outcomes

This course is interactive and supportive and includes practical placement so you obtain work experience before completion. It also includes extensive trainer support from industry experts to help you achieve your goal of completing.

Weekly webinars will guide you through the strategies needed to provide a holistic approach to client well-being, and you’ll therefore learn the skills and knowledge needed to continue to build upon while in the workplace, long after your course is over.

You will also learn to:

  • Communicate effectively
  • Employ counselling techniques
  • Advocate on behalf of clients
  • Work either one-on-one or in small groups
  • Apply all aspects of case management (complex assessment and referral)
  • Implement community development strategies
  • Understand the impact of sociological and mental health factors on clients

Career Opportunities:

Community Services is one of the fastest growing sectors in Australia with an estimated 50,000+ new jobs to be created within the industry by 2020. Some of our articles discussing these job opportuntities include “Support and Lead Colleagues in Case Management Practice“, “Want to Start a Career in Community Services?” and “Working in the Community Services sector- the diversity of roles“.

  • Case Manager
  • Community Support Worker
  • Children’s Service Worker
  • Disability Support Worker
  • Youth Worker
  • Family Support Officer

Qualification Pathways

If you have completed the CHC42015 Certificate IV in Community Service you may wish to continue on and undertake this Diploma. There are a number of common units of competency between the two meaning you may only have a handful of extra units to complete to obtain the Diploma.

There are also further study pathways open to you via our articulation agreements with University.

University Articulation

 

Australis has partnered with Western Sydney University to create an articulation agreement for credit in the WSU Bachelor of Social Science (80cps), Bachelor of Social Work (80cps), Bachelor of Community Welfare (80cps) and Bachelor of Health Science (60cps)*80 credit points (cp) = <35% of a full 3 year course (3 year course = 240cp). 

View the agreement here. Entry is subject to Western Sydney University standards.

 

Australis has partnered with University of Southern Queensland to create an articulation agreement for credit in the USQ Bachelor of Human Services (for up to 8 electives)

View the agreement here. Entry is subject to University of Southern Queensland standards.

 

 

 

Subject list

There are 16 subjects in this course. You will be supported throughout, depending on your enrolment method, via a combination of direct trainer support, online eLearning, live and recorded web-tutorials and forums aimed at supporting individual needs. Trainer support is also available after hours.

Unit of Competency

Unit of Competency Code

Stage One
Respond to client language, literacy and numeracy needs CHCLLN001
Develop, facilitate and review all aspects of case management CHCCSM005
Assess co-existing needs CHCCCS004
Stage Two
Coordinate complex case requirements CHCCSM004
Develop workplace communication strategies CHCCOM003
Manage work health and safety HLTWHS004
Establish and confirm the counselling relationship CHCCSL001
Provide advocacy and representation services CHCADV002
Manage legal and ethical compliance CHCLEG003
Promote Aboriginal and/or Torres Strait Islander cultural safety CHCDIV002
Stage Three
Manage and promote diversity CHCDIV003
Analyse impacts of sociological factors on clients in community work and services CHCDEV002
Develop and implement service programs CHCCCS007
Provide case management supervision CHCCSM006
Facilitate workplace debriefing and support processes CHCMGT005
Reflect on and improve own professional practice CHCPRP003

Assessment Only Fees

To obtain this qualification via Assessment Only, or in conjunction with our subscription model, you need to complete the following assessments.

Diploma of Community Services Fees

 

Blended Learning

Blended Learning combines the flexibility of online learning with the practical support of face-to-face (only available for certain courses), or live training via web tutorials, online forums and interactive e-learning.

Find Out More

The below images show an example timetable for the CHC52015 Diploma of Community Services, therefore, illustrating the availability of webinars and online group participation. You will also always be able to access your trainer via email, Skype or over the phone if you have any questions.

 

Monday
1-2pm Online Training
Strong communities strategies: Learning from failure
8am
10am
Noon
2pm
4pm
6pm
9-11am Live Chat
Relevant Open Questions

 

Tuesday
2-3pm Online Training
Welcome to our new students
8am
10am
Noon
2pm
4pm
6pm
10-11am Online Training
Case study practical: Complexity of clients
3-5pm Live Chat
Relevant Open Questions

 

Wednesday
1-2pm Online Training
Meetings
8am
10am
Noon
2pm
4pm
6pm

9-11am Live Chat

Relevant Open Questions

 

 

Thursday
1-3pm Live Chat
Relevant Open Questions
8am
10am
Noon
2pm
4pm
6pm
10-11am Online Training
Discussing placement
3-4pm Online Training
Welcome to new students

Friday

Friday
1-2pm Online Training
Assessment questions
8am
10am
Noon
2pm
4pm
6pm
9-11am Live Chat
Open questions

Gain the skills, knoweldge and confidence to succeed in the rewarding Community Services industry.

The skills and knowledge gained from this course will enable you to work in a range of positions to help enrich the lives of clients. This may range from offering assistance, counselling and case management through to advocating for clients with complex needs to help them maintain a dignified lifestyle.

Find out more about this rewarding qualification in the tabs below.

Course Overview Course Overview

Overview – CHC52015 Diploma of Community Services

Make a change today for a better tomorrow through the CHC52015 Diploma of Community Services.

Sometimes all people need is a little bit of assistance and belief from others. Whether this is through counselling, advocating, or case management, you can help clients with complex needs to maintain a dignified lifestyle and receive the help they may need.

By completing this qualification, specialising in Case Management, you will learn how to work in a range of positions in the community service industry while at the same time pursue a career that will enrich both your life and the lives of others.

Course Outcomes

This course is interactive and supportive and includes practical placement so you obtain work experience before completion. It also includes extensive trainer support from industry experts to help you achieve your goal of completing.

Weekly webinars will guide you through the strategies needed to provide a holistic approach to client well-being, and you’ll therefore learn the skills and knowledge needed to continue to build upon while in the workplace, long after your course is over.

You will also learn to:

  • Communicate effectively
  • Employ counselling techniques
  • Advocate on behalf of clients
  • Work either one-on-one or in small groups
  • Apply all aspects of case management (complex assessment and referral)
  • Implement community development strategies
  • Understand the impact of sociological and mental health factors on clients

Career Opportunities:

Community Services is one of the fastest growing sectors in Australia with an estimated 50,000+ new jobs to be created within the industry by 2020. Some of our articles discussing these job opportuntities include “Support and Lead Colleagues in Case Management Practice“, “Want to Start a Career in Community Services?” and “Working in the Community Services sector- the diversity of roles“.

  • Case Manager
  • Community Support Worker
  • Children’s Service Worker
  • Disability Support Worker
  • Youth Worker
  • Family Support Officer

Qualification Pathways

If you have completed the CHC42015 Certificate IV in Community Service you may wish to continue on and undertake this Diploma. There are a number of common units of competency between the two meaning you may only have a handful of extra units to complete to obtain the Diploma.

There are also further study pathways open to you via our articulation agreements with University.

University Articulation

 

Australis has partnered with Western Sydney University to create an articulation agreement for credit in the WSU Bachelor of Social Science (80cps), Bachelor of Social Work (80cps), Bachelor of Community Welfare (80cps) and Bachelor of Health Science (60cps)*80 credit points (cp) = <35% of a full 3 year course (3 year course = 240cp). 

View the agreement here. Entry is subject to Western Sydney University standards.

 

Australis has partnered with University of Southern Queensland to create an articulation agreement for credit in the USQ Bachelor of Human Services (for up to 8 electives)

View the agreement here. Entry is subject to University of Southern Queensland standards.

 

 

 

Course Structure Course Structure

Subject list

There are 16 subjects in this course. You will be supported throughout, depending on your enrolment method, via a combination of direct trainer support, online eLearning, live and recorded web-tutorials and forums aimed at supporting individual needs. Trainer support is also available after hours.

Unit of Competency

Unit of Competency Code

Stage One
Respond to client language, literacy and numeracy needs CHCLLN001
Develop, facilitate and review all aspects of case management CHCCSM005
Assess co-existing needs CHCCCS004
Stage Two
Coordinate complex case requirements CHCCSM004
Develop workplace communication strategies CHCCOM003
Manage work health and safety HLTWHS004
Establish and confirm the counselling relationship CHCCSL001
Provide advocacy and representation services CHCADV002
Manage legal and ethical compliance CHCLEG003
Promote Aboriginal and/or Torres Strait Islander cultural safety CHCDIV002
Stage Three
Manage and promote diversity CHCDIV003
Analyse impacts of sociological factors on clients in community work and services CHCDEV002
Develop and implement service programs CHCCCS007
Provide case management supervision CHCCSM006
Facilitate workplace debriefing and support processes CHCMGT005
Reflect on and improve own professional practice CHCPRP003

Assessment Only Fees

To obtain this qualification via Assessment Only, or in conjunction with our subscription model, you need to complete the following assessments.

Diploma of Community Services Fees

 

Study & Assessment Study & Assessment

Blended Learning

Blended Learning combines the flexibility of online learning with the practical support of face-to-face (only available for certain courses), or live training via web tutorials, online forums and interactive e-learning.

Find Out More

Follow our easy online application process.

Get Started Now! Get Started Now!

Enter your details and one of our friendly course consultants will be in touch.

Ask a Question Ask a Question