The skills and knowledge gained from this course will enable you to work in a range of positions to help enrich the lives of clients. This may range from offering assistance, counselling and case management through to advocating for clients with complex needs to help them maintain a dignified lifestyle.
Find out more about this rewarding qualification in the tabs below.
Make a change today for a better tomorrow through the CHC52015 Diploma of Community Services.
Sometimes all people need is a little bit of assistance and belief from others. Whether this is through counselling, advocating, or case management, you can help clients with complex needs to maintain a dignified lifestyle and receive the help they may need.
By completing this qualification, specialising in Case Management, you will learn how to work in a range of positions in the community service industry while at the same time pursue a career that will enrich both your life and the lives of others.
This course is interactive and supportive and includes practical placement so you obtain work experience before completion. It also includes extensive trainer support from industry experts to help you achieve your goal of completing.
Weekly webinars will guide you through the strategies needed to provide a holistic approach to client well-being, and you’ll therefore learn the skills and knowledge needed to continue to build upon while in the workplace, long after your course is over.
Community Services is one of the fastest growing sectors in Australia with an estimated 50,000+ new jobs to be created within the industry by 2020. Some of our articles discussing these job opportuntities include “Support and Lead Colleagues in Case Management Practice“, “Want to Start a Career in Community Services?” and “Working in the Community Services sector- the diversity of roles“.
If you have completed the CHC42015 Certificate IV in Community Service you may wish to continue on and undertake this Diploma. There are a number of common units of competency between the two meaning you may only have a handful of extra units to complete to obtain the Diploma.
There are also further study pathways open to you via our articulation agreements with University.
Australis has partnered with Western Sydney University to create an articulation agreement for credit in the WSU Bachelor of Social Science (80cps), Bachelor of Social Work (80cps), Bachelor of Community Welfare (80cps) and Bachelor of Health Science (60cps). *80 credit points (cp) = <35% of a full 3 year course (3 year course = 240cp).
Australis has partnered with University of Southern Queensland to create an articulation agreement for credit in the USQ Bachelor of Human Services (for up to 8 electives).
Tuition Fee & Payment Options
Recognition of Prior Learning (RPL)
How do I Enrol?
There are 16 subjects in this course. You will be supported throughout, depending on your enrolment method, via a combination of direct trainer support, online eLearning, live and recorded web-tutorials and forums aimed at supporting individual needs. Trainer support is also available after hours.
Unit of Competency
Unit of Competency Code
|Respond to client language, literacy and numeracy needs||CHCLLN001|
|Develop, facilitate and review all aspects of case management||CHCCSM005|
|Assess co-existing needs||CHCCCS004|
|Coordinate complex case requirements||CHCCSM004|
|Develop workplace communication strategies||CHCCOM003|
|Manage work health and safety||HLTWHS004|
|Establish and confirm the counselling relationship||CHCCSL001|
|Provide advocacy and representation services||CHCADV002|
|Manage legal and ethical compliance||CHCLEG003|
|Promote Aboriginal and/or Torres Strait Islander cultural safety||CHCDIV002|
|Manage and promote diversity||CHCDIV003|
|Analyse impacts of sociological factors on clients in community work and services||CHCDEV002|
|Develop and implement service programs||CHCCCS007|
|Provide case management supervision||CHCCSM006|
|Facilitate workplace debriefing and support processes||CHCMGT005|
|Reflect on and improve own professional practice||CHCPRP003|
To obtain this qualification via Assessment Only, or in conjunction with our subscription model, you need to complete the following assessments.
The below images show an example timetable for the CHC52015 Diploma of Community Services, therefore, illustrating the availability of webinars and online group participation. You will also always be able to access your trainer via email, Skype or over the phone if you have any questions.