CHC32015 Certificate III in Community Services

Gain employment in a range of potential roles within the community services sector. You’ll learn how to work with a diverse range of people, how to assess and best respond to client’s needs, and develop and maintain a network of contacts and partnerships with service providers.

Start a rewarding career within Community Services by completing the CHC32015 Certificate III in Community Services.  

This course is perfect for the entry-level worker who wants to learn how to support individuals through the provision of services in aged, youth and disability sectors in a community setting. You will gain the knowledge and confidence required to work with people from diverse backgrounds and a range of needs.

This interactive and supportive course includes extensive trainer support from industry experts to help you achieve your goals. You can attend live virtual classes and chat sessions to enhance your learning via interaction with industry expert trainers and presenters, as well as interacting with your fellow students.

You will learn the strategies and skills needed to support clients in the community.

You will learn to

  • Work with diverse people
  • Promote Aboriginal and Torres Strait Islander cultural safety
  • Assess the co-existing needs of the client
  • Respond to client needs
  • Communicate and work in the health and community services sector
  • Facilitate the interests and rights of clients
  • Adhere to workplace health and safety
  • Facilitate the empowerment of people with disabilities
  • Work with people with mental health issues
  • Develop and maintain networks and collaborative partnerships
  • Reflect on and improve own professional practice

Career Opportunities

Community Services is one of the fastest-growing sectors in Australia with an estimated 50,000+ new jobs to be created within the industry by 2023 (Source: joboutlook.gov.au).

Some of our articles discussing job opportunities in the sector include “Support and Lead Colleagues in Case Management Practice“, “Want to Start a Career in Community Services?” and “Working in the Community Services sector- the diversity of roles“.

  • Community Support Worker
  • Children’s Service Worker
  • Disability Support Worker
  • Neighbourhood centre Worker
  • Community Services Worker
  • Individual Community Support Worker

Qualification Pathways

After completing this qualification you may like to continue on to complete a CHC42015 Certificate IV in Community Services or CHC52015 Diploma of Community Services with Australis. Our Diploma also provides credit towards University via formal agreements with Western Sydney University, Griffith University and the University of Southern Queensland.

A number of units in this qualification are also contained in our other Community Services and Counselling courses. Our team are happy to discuss credits which apply across courses, reducing the time and cost to you of attaining further qualifications.


You have access to the course for 18 months but you can complete faster than this if you wish.

Delivery & Support

The course is delivered via Blended learning, combining online study with practical ‘work experience’ placement.

Content is delivered primarily online and includes live chat sessions and ‘virtual’ classrooms which provide you with direct access to industry experts. Attendance at the live sessions is optional but strongly recommended.

During the course, you need to locate and undertake ‘work experience’ placement with a suitable community organisation for approximately 40 hours.


There are 12 subjects in the CHC32015 Certificate III in Community Services.


There are no exams when completing the CHC32015 Certificate III in Community Services.

You test your learning by completing quiz questions, open-book self-paced assessment activities throughout each subject and in some cases either work placement activities and / or role-plays. All subjects include a free re-submission if you are not successful on your first attempt.

If you already have the skills and knowledge required to attain any (or all) of these subjects, you might like to enrol as ‘Assessment Only’. This Recognition of Prior Learning means you don’t have to study those subjects again, instead just doing the assessments for a reduced course price. For more details please speak with the Course Consultants.

Entry Requirements

There are no general entry requirements to enrol in the CHC32015 Certificate III in Community Services.

To work in Community Services you will typically require a police check, and possibly a Working with Children or Blue Card. While not required to enrol in the course, these may be required for placement (depending on where you locate your placement) and eventual employment so we recommend you confirm your status prior to enrolment if you have any concerns.

You will need to be able to locate and complete approximately 40 hours of placement with a suitable community services organisation.

You will also need access to an internet-connected computer for the duration of the course.


Interest-Free Payment Plan

Interest-free payment plans from as little as $38 per week. Discounts apply for upfront payments and/or group enrolments. For more details, click here.

Or for something completely different…Subscription

Australis is the only place you can access Subscription, the lowest risk and most flexible way there is to get qualified or stay current. For more details, click here.

How do I Enrol?

You can enrol and start studying anytime. To enrol:

You may be required to provide completed documentation and Identification to complete your enrolment or complete a Core Skills assessment to help ensure the course is suitable for you.

Reasons to study the CHC32015 Certificate III in Community Services with Australis College include:

Course Content

We authored this course internally, using industry-proven practitioners who have worked in the roles that you want to do.

Always check out the course content (and learning platform) BEFORE you enrol. Is it current, contextualised and engaging, or generic off the shelf content? Content quality will make or break your learning experience.

Trainer Experience

Our trainers work in the industry. They do what you want to do, and they will show you how it really works. (Check out the trainers and assessors of other providers, make sure they are not just academics or former students but have actually worked in the industry and been everything from Support Officers through to Case Managers).

Having a great trainer is critical to graduating with the skills and knowledge you need to succeed.

Placement Hours

We love placement – it is the best way to get real-world experience, improve your skills and increase your employability. For this reason, we recommend new entrants do as much placement as possible…but only up until they are ready to start paid employment.

There is a minimum of 40 hours of placement hours for the CHC32015 Certificate III in Community Services, and you only need sufficient hours to complete the workplace-based assessments and any potential role-plays. This differs from some providers who require 200+ hours, which is not a bad thing…unless you already have the knowledge and could instead be out there working as a paid professional.

But wait….there’s more!

Your time and your career are too important to risk with the wrong training provider. For more details on choosing a training provider, please also take a look at Why Australis?