CHC52015 Diploma of Community Services – Case Management

Gain the skills, knowledge and confidence to succeed in the rewarding Community Services industry.

The skills and knowledge gained from this course will enable you to work in a range of positions to help enrich the lives of clients. This may range from offering assistance, counselling and case management through to advocating for clients with complex needs to help them maintain a dignified lifestyle.

Make a change today for a better tomorrow through the CHC52015 Diploma of Community Services.

Sometimes all people need is a little bit of assistance and belief from others. Whether this is through counselling, advocating, or case management, you can help clients with complex needs to maintain a dignified lifestyle and receive the help they may need.

By completing this qualification, specialising in Case Management, you will learn how to work in a range of positions in the community service industry while at the same time pursue a career that will enrich both your life and the lives of others.

This course is interactive and supportive and includes practical placement so you obtain work experience before completion. It also includes extensive trainer support from industry experts to help you achieve your goal of completing.

You will also learn to:

  • Communicate effectively
  • Employ counselling techniques
  • Advocate on behalf of clients
  • Work either one-on-one or in small groups
  • Apply all aspects of case management (complex assessment and referral)
  • Implement community development strategies
  • Understand the impact of sociological and mental health factors on clients

Career Opportunities:

Community Services is one of the fastest-growing sectors in Australia with an estimated 50,000+ new jobs to be created within the industry by 2020. Some of our articles discussing these job opportunities include “Support and Lead Colleagues in Case Management Practice“, “Want to Start a Career in Community Services?” and “Working in the Community Services sector- the diversity of roles“.

  • Case Manager
  • Community Support Worker
  • Children’s Service Worker
  • Disability Support Worker
  • Youth Worker
  • Family Support Officer

Qualification Pathways:

If you have completed the CHC42015 Certificate IV in Community Service you may wish to continue on and undertake this Diploma. There are a number of common units of competency between the two meaning you may only have a handful of extra units to complete to obtain the Diploma.

There are also further study pathways open to you via our articulation agreements with University.

University Articulation:

Australis has partnered with Western Sydney University to create an articulation agreement for credit in the WSU Bachelor of Social Science (80cps), Bachelor of Social Work (80cps), Bachelor of Community Welfare (80cps) and Bachelor of Health Science (60cps). *80 credit points (cp) = <35% of a full 3 year course (3 year course = 240cp). 

View the agreement here. Entry is subject to Western Sydney University standards.

Australis has partnered with University of Southern Queensland to create an articulation agreement for credit in the USQ Bachelor of Human Services (for up to 8 electives)

View the agreement here. Entry is subject to University of Southern Queensland standards.

Australis has partnered with Griffith University to create an articulation agreement for credit in the Bachelor of Child and Family Studies (60 cps) and Bachelor of Human Services (60 cps).

View the agreement here. Entry is subject to Griffith University standards.

How do I Enrol?

Our enrolment process is easy! You can enrol any time and start studying shortly after enrolment. To enrol:

  • Phone 1300 887 991 and our Course Consultants will answer your questions and complete the enrolment or Subscription process with you, or
  • Online full course enrolment by filling out our Application Form, or
  • For subscription, Subscribe now to gain immediate access.
  • For Corporate (10+ enrolments), contact our Enterprise team on 0411 597 927 or enter your details here.

You may be required to provide completed documentation and Identification to complete your enrolment or complete a Core Skills assessment to help ensure the course is suitable for you.

Please find more information regarding VSL enrolments please refer to Student Entry Procedure for VET Student Loans.

Entry Requirements

There are no general entry requirements for this course, although if you intend to apply for a loan or other funding to pay your tuition fees then eligibility and other criteria will apply. See the “How do I enrol” tab for further information.

While it is not an entry requirement for the course, you need to undergo a police check and possibly obtain a blue card to work in the industry, so we recommend you do this before enrolling.

NOTE: For eligible Queensland residents who wish to use Queensland Higher Level Skills funding, you must be an Existing Worker within the Community Services industry. An existing worker means a current employee (full-time, part-time or casual) who has one month or more employment relationship with their employer and has actively fulfilled work duties for this period. Volunteers do not meet this criterion.

Practical Placement

To be assessed as competent in this qualification you must also complete 100 hours of supervised work placement in a relevant community service setting e.g. direct client work or community education or development. It is your responsibility to locate placement however the College will assist where possible.

Depending on where you undertake your placement you may also need to undergo a police check including a working with children check.

Course Accreditation

This Diploma is nationally recognised under the Australian Qualification Framework (AQF).

Professional Development

This course can be undertaken by subscribing to the Australis Community Services Subscription Program for Professional Development purposes in which case you simply learn the course materials, however, do not complete the assessments.

Delivery & Support

This course’s delivery method is via Blended Delivery.

The program is delivered primarily online, which includes live online sessions. These “virtual” classrooms and chat sessions provide direct regular access to industry experts and other learners. Attendance at live sessions is usually optional but strongly recommended.

Course Duration

Your initial enrolment provides access to the course for 18 months.

Your actual completion time will vary depending on how much time you commit to your study and what knowledge you already have. If you require longer than 18 months you can apply to re-enrol in any subjects you did not complete (additional fees apply).

There is no set duration for students who access the course via Subscription/Per Subject

Tuition Fee & Payment Options

The tuition fee for this course will vary depending on the access/support options you choose.

Option 1: Subscription/Per Subject

Pay a low monthly fee to access ALL our Community courses. This fee, which you can cancel anytime, is either:

  • $16+gst per month for ‘Content Only’ or
  • $46+gst per month for ‘Content + Support‘.

You then simply pay a per subject assessment fee when you submit assessments. Your total course cost is, therefore, the subscription cost (for however long you subscribe) plus the assessment cost (for whichever subjects you actually submit). Subject assessment fees are listed here.

Click here to SUBSCRIBE now or for more information either click here or call our Course Consultants on 1300 887 991.

Option 2: Queensland State Subsidy

The Queensland Government will, for eligible Queensland residents, subsidise your course fee. This will reduce your enrolment cost down to only:

  • $80 ($5 per subject) for concession cardholders, or
  • $160 ($10 per subject) for non-concession enrolments.

For more details on QLD Higher Level Skills, including eligibility requirements, click here or call our Course Consultants on 1300 887 991.

Option 3: Full Fee

$8,910 payable via the following options:

1 – Monthly Payment Plan with Australis College

An interest-free payment plan of $495 per month for 18 months = $8,910. Click here to find out more about Payment Plans.

2 – VET Student Loan from the Commonwealth Government

$8,910 tuition + 20% Government loan fee = $10,692. This course is available under the VET Student Loans scheme effective from 1st January 2017, therefore is subject to eligibility and entry criteria. VET Student Loans are not approved for students that do not meet eligibility requirements. VET Student Loans result in a VETSL debt, are a loan from the Australian Government and continues to be a debt until repaid to the Commonwealth.

3 – Private Student Loan from ‘Study Loans’

Study Loans will progressively loan you the $8,910 tuition fee. This loan, plus interest, needs to be repaid over a maximum 4-year term. Click here to find out more about Study Loans.

For Corporate (10+ enrolments) programs and pricing please contact our Enterprise team on 0411 597 927 or enter your details here.

Please contact our Course Consultants on 1300 887 991 if you require any further information.

Recognition of Prior Learning (RPL)

Your work and life experiences are valuable. So valuable, in fact, they may reduce the time and cost for you to attain a qualification.

If you have existing skills and knowledge you may be able to undertake Assessment Only for some or all of the subjects. This means you just do the assessments for those subjects without any study. Subject assessment fees are listed here.

For more information about Assessment Only call 1300 887 991 to speak with one of our friendly Course Consultants.

Course Brochure

You can download the course brochure by clicking here.