See below for answers to our frequently asked questions. If you are unable to find an answer to your question. please contact us.
How do I know Australis College programs are good quality?
Our programs are created to exceptional educational standards and are delivered by industry experienced trainers. Course materials and training modes are regularly evaluated and updated through our continuous improvement process, enabling us to offer high quality and contemporary resources and learning options. During 2015 and 2017, Australis College was reviewed by the regulators (ASQA and the Federal Department of Education), and our processes were found to be fully compliant with the latest requirements.
Are the courses recognised and accredited nationally?
All of our Certificate III, Certificate IV, Diploma level and higher courses are nationally recognised, providing you with exciting career opportunities across the country. The experienced trainers here at Australis have developed your course alongside leading industry bodies to meet both government standards and industry needs, which ensures you are equipped to excel in your chosen field.
What are the practical requirements for programs?
Some courses have a requirement for practical placements or workshops, in order to obtain your qualification. This varies across courses and you should seek specific detail on this for the program you are interested in pursuing.
What course delivery options are available?
All of Australis’ courses are primarily delivered online with additional support throughout your course such as Webinars, Skype, Online Forums, Trainer-Led Online Chat/Q & A sessions in addition to face-to-face workshops for some courses. This delivery style, referred to as Blended, ensures that you receive the greatest level of flexibility around your training in addition to the support required when you have questions.
We believe in providing an engaging and supportive learning experience for our students, which is best suited to your individual learning preference. For this reason, all our programs encompass a blend of learning methods including webinars, web tutorials, workshops, and regular personal interactions with your trainer.
What is the minimum timeframe?
There is no minimum as such, but obviously, you need to progress through your course at an appropriate pace to ensure that when you complete you have gained the skills and confidence you need.
How quickly could I do a course?
It depends on how much time you can commit to your training. We find that most students will typically complete their course on, or close, to the specified course duration date, however, we are happy to provide the required support to assist students to complete their course within a shorter timeframe if they have the ability to learn the content and successfully complete their assessments more quickly.
What learning resources are available?
Australis College offers a learning environment that provides for a number of study support options. As well as online content, many courses include webinars, which are recorded and available for students to refer back to anytime. Ongoing access to trainers is a standard element of our program support, and additional learning tools such as web tutorials, forums and professional development workshops are also made available to students.
Do I have an option to “try” a course first?
If you enrol into a course using the VET Student Loans program, the course will have a census date approximately 20% into each Unit of Study. Once you enrol, you are able to access course content, interact with our trainers and support services and attempt assessments before reaching the census date. This period enables you to gain access to the first subject(s) within your course and gain an understanding of the course content, our high quality of delivery and training & support team prior to incurring a financial debt.
What options do I have if I do not want to continue with my program?
Many of our courses provide transferable skillsets which may improve a students’ employability within their field. If your personal or career choices change, however, and you decide to withdraw from your course then you will be issued with a Statement of Attainment for the Units of Competency within your course that you completed*.
If you decide to study again at a later time, either with Australis or another RTO then you may be eligible to receive a reduction in the fees and duration of your course by having these Credits applied to the course so long as the course contains that same Unit(s) of Competency.
The issuance of Statement of Attainment and Credit for Units of Competency may only occur if you have paid the appropriate course fees.
What payment options are available to me?
Students have multiple options for course fee payment.
We also offer additional payment options – for more information please click here.
What is VET Student Loans?
VET Student Loans is a loan from the Australian government to cover your tuition fees. Click here to find out about using VET Student Loans for your course.
What if I am not eligible for VET Student Loans?
Students who are not eligible for VET Student Loans can select an alternate option through our flexible fee payment plan on a weekly, fortnightly, or monthly basis. Alternatively, you may pay upfront for each unit of study of your program.
What is LLN?
LLN is an acronym for Language, Literacy and Numeracy. These are core skills needed to complete your course.
Why do I need to complete a Skills Assessment (LLN)?
This forms part of the Australis College application process to help:
It is simply a series of questions to determine your skill level in the areas of reading and numeracy.
Why do I need to do this test?
As an RTO (Registered Training Organisation) we are committed to ensuring that we provide you with the best chance of success in the course you have selected.
The results of the Skills Assessment allow us to see if there are any areas in which you may require extra support, either as part of your own preparation for commencing the study, or additional support to be provided as you move through your learning journey with Australis College.
If you are using VET Student Loans Assistance as a payment option, the Department of Education and Training requires you as part of the application process:
If you are not applying for VET Student Loans Assistance you may also be passed to our Student Support Team and they will share with you the link to the Australis College Skills Assessment (LLN test). This is a series of questions, aligned to the qualification you have selected. Our Student Support team will discuss the process with you.
What if I already have a higher qualification?
If you wish to use VET Student Loans Assistance, under the Department rules, you must provide a copy of your Australian Senior Secondary Certificate of Education (Year 12 completion) OR evidence of successful completion of an Australian Qualifications Framework Certificate IV or higher qualification (where the language of instruction is English).
What if I have completed other LLN tests?
For those applying for VET Student Loans Assistance, we can only accept a report generated by VET Student Loan approved LLN tests such as the Core Skills Profile for Adults Skills Assessment, the Basic Key Skills Builder Assessment, Safe Work Resources Assessment (LLN Robot) Tool or the VETASSESS Test and they must have been completed within a three (3) month period prior to applying with us to be accepted.
Do I have to do this Skills Assessment with other VET Student Loans Assistance Training providers?
If you wish to apply for VET Student Loans assistance, then yes. This assessment is a government requirement that all VET Student Loans Assistance training providers must ask applicants to complete and pass if they cannot provide an Australian Senior Secondary Certificate of Education (Year 12 completion) or evidence of successful completion of an Australian Qualifications Framework Certificate IV or higher qualification (where the language of instruction is English). Please note that not all training providers will call it an LLN test, skills assessment, or CSPA etc. but right now this requirement is the same one for all VET Student Loan Assistance training providers.
Is there a cost to do a Skills Assessment with Australis College?
No, there is no fee for completing this assessment as part of the application process.
What is involved?
If you are required to complete the Skills Assessment you will be sent a link and log on details. Please note you will need to access a computer to complete the Skills Assessment.
Hints and Tips!
The Skills Assessment for both Numeracy and Reading may take up to 1.5 hours, but there is no time limit.
You can also attempt questions, save your answers and come back to review your attempt later.
Remember – the quicker you get through the Skills Assessment, the quicker we can process your results and have you start your course.
You may notice that the questions become progressively harder.
Remember – This is not designed to make you feel bad, or stress you, but to assess your maximum skills level.
Everybody gets some of the questions wrong!
Remember – The questions you get right are used to determine your reading and numeracy level. None of the Australis College courses require you to get all of the questions correct.
What happens when you have completed the Skills Assessment?
You will receive an email report of your Skills Assessment results and the Australis College Student Support team will contact you to discuss the next steps.
What level do I have to reach?
For those students applying for VET Student Loans Assistance to enrol into a Diploma program or above the Department require exit level 3 for both reading and numeracy.
What happens if I do not reach the required level?
We will go through the results with you to explain where there may be gaps. As a VET Student Loan Assistance applicant you will not be able to enrol into the Diploma unless exit level 3 is reached for both reading and numeracy. We will however, offer you the opportunity to re-sit the Skills Assessment at an appropriate time in the future, and some options to assist you to improve your skill level in the area required.
What happens if I want to change to another provider or course?
You will have a copy of the Skills Assessment results which you will be able to take with you to any other training provider. It is up to the other provider to tell you whether they will accept the report you have already generated.
If you wish to enrol into another course with Australis College and apply for VET Student Loans Assistance we will accept that report as part of your enrolment process.
Where can I find out more?
For VET Student Loans Assistance students these links will provide you with any further information needed.
Is there a way to get a copy of my Senior Secondary Certificate of Education?
If you can’t locate your Senior Secondary Certificate of Education, you can contact the curriculum authority in your state or territory.
Contact details are below:
|State||Name of Company||Website||Phone Number||Approx Cost|
|QLD||QCAA – Qld Curriculum & Assessment Authority||Click to visit website||07 3864 0299||$29.80|
|NSW||BOSTES – Board of Studies Teaching & Education Standards||Click to visit website||02 9367 8111||$42.50|
|VIC||VCAAA – Victorian Curriculum & Assessment Authority||Click to visit website||03 9032 1700||$28.75|
|SA||SACE – South Australian Certificate of Education||Click to visit website||08 8204 8791||$40.00|
|NT||NT Government – Dept of Education||Click to visit website||08 8944 9204||$25-$30|
|TAS||TASC – Tasmanian Assessment, Standards & Certification||Click to visit website||03 6165 6000||$14.80|
|WA||School Curriculum & Standards Authority||Click to visit website||08 9273 6794||$32.00|